FAQ

Where are you located?

Our facility is located at 1201 N Legacy Dr, Prosper, TX 75078 at the intersection of Prosper Trail.  We are just off the Dallas North Tollway, near the new Star Trail, Windsong Ranch, Light Farms, and Artesia subdivisions.

What hours can I gain access to the facility?

Our gate access hours are Monday through Sunday, 6:00 a.m. to 10:00 p.m.. For those who need after hours access, it is available for an additional low monthly charge.

What forms of payment do you accept?

We accept VISA, Mastercard, and Discover credit Cards. Customers may pay online at www.legacystorage.net.

What are your lease terms?

All leases are month-to-month with no long term commitments.

What are my move-in costs?

Upon move-in, your rent and contents protection plan is prorated so that you only pay for the days you possess the unit.  There is a small one-time administration fee as is common at all storage facilities.  We do not require a deposit unless the customer prefers not to provide a credit card or ACH for monthly autopayment.

Are reservations necessary?

Reservations are not required, but they are strongly recommended.  Since availability of units changes frequently, we encourage customers to secure a unit with a reservation to avoid any inconveniences.

Do I need climate-controlled storage?

Climate-controlled storage provides a temperature-controlled environment for your belongings.  For items that are susceptible to damage due to extreme heat or cold, climate-controlled storage is highly recommended.  Such things may include leather furniture, paintings, family pictures, candles, holiday decorations or anything else that may deteriorate due to heat or cold.

Can 18-wheel moving trucks come through the facility?

Yes, unlike some facilities, our drives are wide and easily accommodate 18-wheel moving vans as well as smaller customer-driven trucks.